Interpretation Services
CSOFT International provides live interpretation services and solutions that ensure nothing is lost in translation
Whether you are hosting a conference for multilingual audiences, or your global customer care demands simultaneous translation of online discussions, CSOFT delivers affordable, high-quality interpretation solutions for all your real-time language translation needs.
Also referred to as interpreting, professional interpretation services encompass several verbal translation models, each providing a vital link to inclusive, real-time communication needs that vary widely by scenario. Whether it is captivating an international audience without disrupting the energetic pace of a presentation or facilitating patient-centered communication with clinical trial participants, multilingual interpretation is crucial. It serves as an essential form of localization for businesses aiming to enhance their offerings and for companies navigating strict regulatory requirements for inclusive communication.
With a global network of 10,000+ linguists, subject matter experts, and interpreter resources working in 100+ languages, CSOFT’s global language coverage enables us to provide the best interpreting solution for any project, with the flexibility to support communication when and where our clients need it.
Consecutive Interpretation
Consecutive interpretation (CI) is most commonly used in small group settings such as negotiations and formal dinners that allow for pauses at regular intervals, enabling interpreters to listen at length before translating for the speaker.
Consecutive interpretation is ideal for:
- Interviews
- Negotiations
- Appointments
- Summits
- Meetings
- Formal gatherings
CSOFT’s interpreters bring at least 7 years of experience to help your meetings and business transactions operate smoothly without losing meaning. We also have the technology to provide consecutive interpretation remotely when in-person interactions are not possible.
Learn more about CSOFT’s consecutive interpreting services.
Over-the-Phone Interpretation
In today’s digitally connected world, interpretation services have evolved to meet the demands of global communication, extending beyond traditional over-the-phone interpretation (OPI) to encompass virtual meetings on platforms like Zoom and Microsoft Teams. This remote interpreting model, or telephonic interpreting or OTP, allows businesses to offer real-time multilingual support to customers and stakeholders, making interactions seamless and more inclusive, irrespective of physical location. With our team of expert linguists, we ensure minimal response times and high-quality interpretation, significantly reducing the costs associated with language barriers and in-person meetings. This service is especially crucial in life sciences for patient services, drug studies, and healthcare provision, where clear communication is paramount.
Learn more about our dedicated resources for medical OPI.
Simultaneous Interpretation Services
Simultaneous interpretation (SI), or simultaneous interpreting, is commonly used during large meetings or conferences where two or more languages are needed and real-time conversation is not expected, allowing a natural flow of discussions without disruption or pause. Interpreters are situated in an isolated room where they listen to the speaker through a headset and translate it into a microphone, where the message is transmitted to listeners. Alternatively, the interpreter’s speech can be transmitted to a cloud-based remote simultaneous interpretation (RSI) platform for audiences to listen to. This requires a high level of concentration, often requiring multiple interpreters to take turns, and is ideal for settings such as:
Types of simultaneous interpretation we offer include:
Whether it is for a global company meeting, conference, or convention, CSOFT has the experience and network to provide the highest-quality simultaneous interpretation. Read more about how CSOFT provided live interpretation services for the life sciences industry for 53 different forums and 14 different themes for DIA’s Annual Conference by exploring our simultaneous interpretation services.
Translation Services to Support the Success of Your Conference
Beyond qualified conference interpreters, we cover all other multilingual interpretation needs. CSOFT provides flawless communication in over 250 languages:
Document Translations
Document translations are among the most common translation needs of all companies across industries and sectors, from internal-facing documentation to external communications, legal filings, regulatory content, etc. Whether localizing print documentation or digital content formatted for online distribution, support from a qualified LSP (language service provider) with experience in document translation best practices is essential to ensuring your documents are accurate and consistent across all your target languages.
Learn more about the scope of our document translation services.
Marketing Content Transcreation
Transcreation is the term used to describe the process of combined translation and creation, often used when content localization requires creative writing abilities to preserve the original message. By effectively adapting the cultural nuances in logos, slogans, and other brand assets to account for different audiences, CSOFT’s copywriting and transcreation experts can ensure the successful launch of your company’s global marketing campaigns while avoiding cultural mishaps that give local audiences a negative impression of your brand. CSOFT’s transcreation specialists collaborate closely with product and brand managers throughout the process, ensuring a consistent brand voice by developing style guides and glossaries. This approach helps companies expand their brands internationally while maintaining culturally sensitive marketing strategies.
Click to learn more about our marketing transcreation capabilities.
Video Translation
CSOFT provides international companies with end-to-end video translation solutions for all their communication needs, from multilingual voice-over to video subtitling, transcription, and language translation and multimedia production. We have extensive experience translating all types of video content, including marketing videos, product videos, support videos, eLearning videos, customer onboarding videos, TV video advertising, knowledge-based videos, and customer testimonials.
Visit our video translation page to learn more.
Need an interpreter for your next conference?
Quality Assurance
Professional, high-quality localization of a service or product is critical for translation solutions in global markets. CSOFT understands the importance of accurate translation, which is why we have developed a process for quality assurance to ensure that any translated project meets quality standards promptly and is also cost-effective. Our advanced translation technology management system allows translation projects to remain in one centralized location, updated in real-time, to ensure that CSOFT has you covered every step of the way. Additionally, we are certified in ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016, ensuring our customized solutions meet global regulatory requirements and our clients’ highest expectations for quality.
Learn more about our quality assurance processes.
Data Security
CSOFT has meticulously documented and fully traceable information security policies, checklists, and quality records. We understand the importance of security to our clients, which is why we take the utmost care in protecting patients’ confidentiality and businesses’ data. All our data security processes leverage best practices from ISO 27001, ensuring we adhere to the latest international standards in information security.
Learn more about CSOFT’s data security procedures.
Speak to us today!
For more information on how CSOFT can assist you with your translation requirements, please contact us through this website or at +1-617-263-8950.
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