Insurance Translation Solutions
Insurance translation services help insurers reach policyholders no matter what language they speak
For multinational providers of life insurance, property insurance, health insurance, and accident & casualty insurance, engaging policyholders from diverse regions of the globe presents a significant communication challenge. As well reflecting conformity with the local legal and regulatory policies in target regions, insurers must manage their policy documentation so that they can communicate with consumers not only in their preferred languages, but in a manner suitable to their cultural backgrounds country-to-country.
With a global network of 10,000+ linguists and subject matter experts, CSOFT can help insurers translate crucial policy documents for customers and stakeholders around the world. Our expert translators can help deliver a full range of document types in over 250 languages, including:
- Insurance policies, applications, and contract translations
- Warranty document translations
- Claims forms and manual translations
- Consent form translations
- Evidence and incident report translations
- Underwriter document translations
- Risk assessment translations
- Marketing materials translations
- Websites and customer service portal translations
CSOFT also offers in-person and over-the-phone interpretation services, helping bridge communication gaps in claims resolution and other case-specific scenarios insurers may require solutions for.
Ensuring the Accuracy of High-Stakes Communications
Insurance policies and premiums are carefully calibrated to reflect the likelihood of risks and adverse events that may entail high compensation values in the event of their occurrence. For insurers and policyholders alike, policy agreements govern the high-stakes outcomes of these unforeseeable events, making it essential that these agreements are entered into on good faith with the full understanding of all parties involved. These considerations are so important, in fact, that the United States’ Employee Retirement Income Security Act (ERISA) was amended in 2016 to require US-based insurers to provide both written and oral translations of plan information for subscribers residing in countries with less than 90% literacy in English.
CSOFT International appreciates the crucial importance of accurate, consistently translated policy documents for policy providers operating in overseas markets or engaging multilingual stakeholders in their primary region. By providing technology-backed terminology management and professional translation services from in-country linguists who specialize in insurance documentation, CSOFT can help scale and de-risk customer engagement for insurance providers entering new markets.
Fintech Localization for Accessible International Finance
Fintech translations are what are allowing new financial technologies and platforms to fit in the palm of individuals and organizations across the globe. Whether it is managing savings, a retirement fund, payments, investing in the stock market, budgeting, and more, fintech is democratizing access to simplified financial services. However, fintech brands have this effect in the societies where they are created. To take this benefit worldwide, CSOFT partners with fintech brands to take their product to new and multilingual markets. With our network of over 10,000 subject matter expert linguists, we support our clients in 250+ languages with all their products, services, and content needs.
Learn more about our fintech translation services.
End-To-End Communications Solutions for All of Your Global Content Needs
As well as translation and interpretation services, CSOFT can deliver custom end-to-end communications solutions for all of your company’s operational and marketing needs. From software and app localization to training solutions for multinational teams, CSOFT’s linguists and software engineers provide a full range of content services for companies competing in world markets, including:
We also offer dedicated translation solutions specific to the needs of industries related to the insurance sector, including:
Quality Assurance
Professional, high-quality localization of a service or product is critical for translation solutions in global markets. CSOFT understands the importance of accurate translation, which is why we have developed a process for quality assurance to ensure that any project that is translated meets quality standards in a timely manner that is also cost effective. Our advanced translation technology management system allows for translation projects remain in one centralized location, updated in real time, to ensure CSOFT has you covered every step of the way. Additionally, we are certified in ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016, ensuring our customized solutions meet global regulatory requirements and our clients’ highest expectations for quality.
Learn more about our quality assurance processes.
Data Security
CSOFT has meticulously documented and fully traceable information security policies, checklists, and quality records. We understand the importance of security to our clients, which is why we take the upmost care in protecting patients’ confidentiality, as well as businesses’ data. All our data security processes leverage best practices from ISO 27001, ensuring we adhere to the latest international standards in information security.
Learn more about CSOFT’s data security procedures.
Speak to us today!
For more information on how CSOFT can assist you with your translation requirements, please contact us through this website, or call us at +1-617-263-8950.
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