CRM System Translations
Translating Your Client Database to Support Your Company’s Global Operations: End-to-End CRM System Translations.
Customer relationship management, or CRM, is the process and class of software that companies use to centralize and manage their engagement with new, returning, and potential customers and clients, making CRM system translations essential to meeting global demand for tools and services that can digitize this process. With more and more companies today shifting to online CRM systems such as Salesforce, HubSpot, Zendesk, Pipedrive, Zoho, and Oracle NetSuite as the primary tool for managing these interactions, digital customer databases are providing a more powerful and versatile asset than ever before. At the same time, these databases are requiring companies to adopt new practices for standardizing, optimizing, and globalizing this information when needed to support customer engagement across global, multilingual teams, making CRM system localization a major opportunity for growth.
For companies seeking to translate their global customer databases, CSOFT’s powerful, technology-driven CRM localization solutions can help streamline and automate the flow of data across borders and languages at the pace of business today. In this way, CSOFT’s translation solutions enable your sales and customer support teams to truly integrate, increase sales, and grow profitability.
Connecting Your CRM Database to CSOFT’s Powerful Translation Management System
To translate your CRM data into the languages you require, CSOFT can connect to your database via API (application programming interface) so that whatever volume of customer information you wish to designate can be retrieved in a translatable format. CSOFT’s translation management and workflow automation tools enable us to translate these materials rapidly and accurately before returning them in the format compatible with your CRM system.
Learn more about CSOFT’s translation tools and technologies.
End-to-End Software Localization Solutions for All of Your Company’s Needs
Beyond CRM system translations, many businesses own or leverage a variety of software systems and digital tools used by both their internal employees and their clients, making software translation a common need across industries and sectors. Whether engaging users domestically across languages or in international markets, offering a well localized app or SaaS (Software-as-a-Service) interface with accurate, intuitive UX/UI strings requires a combination of expert translation services and localization testing from in-country linguists. With global resources and software translation experts in over 250 languages, CSOFT is well equipped to help companies grow their software solutions across languages, from CRM tools to eCommerce platforms and customer portals.
Quality Assurance
Professional, high-quality localization of a service or product is critical for translation solutions in global markets. CSOFT understands the importance of accurate translation, which is why we have developed a process for quality assurance to ensure that any project that is translated meets quality standards in a timely manner that is also cost effective. Our advanced translation technology management system allows for translation projects remain in one centralized location, updated in real time, to ensure CSOFT has you covered every step of the way. Additionally, we are certified in ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016, ensuring our customized solutions meet global regulatory requirements and our clients’ highest expectations for quality.
Learn more about our quality assurance processes.
Data Security
CSOFT has meticulously documented and fully traceable information security policies, checklists, and quality records. We understand the importance of security to our clients, which is why we take the upmost care in protecting patients’ confidentiality, as well as businesses’ data. All our data security processes leverage best practices from ISO 27001, ensuring we adhere to the latest international standards in information security.
Learn more about CSOFT’s data security procedures.
Speak to us today!
For more information on how CSOFT can assist you with your translation requirements, please contact us through this website, or call us at +1-617-263-8950.
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